Track & trace

Where is my shipment?

Enter the tracking number from your booking confirmation to see the live status, location and full milestone history of your cargo.

Live track & trace

Track your shipment

Enter the number from your booking confirmation, bill of lading or airway bill.

Track your shipment

You will find the tracking number on your booking confirmation and bill of lading.

  • Live status & location
  • Full milestone history
  • Printable proof of delivery

Where to find your number

Your tracking number starts with VGS- and appears on the booking confirmation, the bill of lading or airway bill and every status email.

Live milestones

Statuses update as your cargo is collected, gated in, loaded, transhipped, cleared and delivered. Your coordinator adds remarks at every step.

Prefer to talk?

Our operations desk is available around the clock for time-critical shipments. Call or email us with your reference.

Tracking FAQ

Common questions about tracking

How do I track my shipment?

Enter the tracking number from your booking confirmation on the Track Shipment page. You will see the current status, location and the full milestone history. Your coordinator also sends proactive updates at key milestones.